UpgradeSoftware.zip

SE.zip

Download and unzip both files, Open the upgrade software. in the upgrade software input the mac address of the DVR, then browse for the se.bin file and choose it.  then send the file to the dvr, reboot the dvr and then the firmware will load to the dvr..
then you are done when dvr boots back up. now the lock user name and password is all "0"